Verzoek informatie
+31(0)88 – 428 31 11

Verzoek informatie

or Call +31(0)88 – 428 31 11

TMC’s coverage on Evolve Contact Suite

juli 5, 2017 / jbrooks

An optimal call center is one that effectively routes calls, looks into data analytics & business intelligence, and efficiently manages their workforce; another critical element that helps improve customer experience significantly is a multi-channel contact center solution. In fact, recent research suggests that millennials and gen Xers like to use their preferred method to communicate with contact center agents – calls, text/SMS, email, web chat, web callback, and social media. TMC net recently mentioned how Evolve Contact Suite offers a customized solution to meet customers’ needs to meet those preferences.

To read the full article on TMC Net, follow the link.

Aanbevolen
Dichtbij

Contact

or Call +31(0)88 – 428 31 11
Deze site gebruikt cookies voor analytische doeleinden om de inhoud van de site en de advertenties aan te passen aan jouw interesses. Door verder gebruik te maken van deze website ga je hiermee akkoord. Meer weten? Raadpleeg onze privacy statement.
Close