Gartner’s Midmarket Guide to UCaaS, Top Providers in North America

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In addition to a thorough analysis of Evolve IP and multiple other vendors, highlights from the report include:

  • “Gartner estimates that the North American UCaaS Market for midsize enterprises is $1.5 billion in 2017 and will yield a 19% CAGR generating nearly $3 billion in end-user spend by year-end 2021.”
  • “UCaaS solution adoption is accelerating within the midmarket, with the adoption of services designed to improve collaboration, customer service, workflows and security.”
  • “The UCaaS midmarket is undergoing transformation as the solutions IT planners acquire evolves and as UCaaS providers enhance their midmarket portfolios.”

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This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Evolve IP.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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