Gartner’s Midmarket Guide to UCaaS, Top Providers in North America

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In addition to a thorough analysis of Evolve IP and multiple other vendors, highlights from the report include:

  • “Gartner estimates that the North American UCaaS Market for midsize enterprises is $1.5 billion in 2017 and will yield a 19% CAGR generating nearly $3 billion in end-user spend by year-end 2021.”
  • “UCaaS solution adoption is accelerating within the midmarket, with the adoption of services designed to improve collaboration, customer service, workflows and security.”
  • “The UCaaS midmarket is undergoing transformation as the solutions IT planners acquire evolves and as UCaaS providers enhance their midmarket portfolios.”

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This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Evolve IP.

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